To main content
Solna centrum subway station in Stockholm. The station’s walls are painted green, reminiscent of a forest, and the ceiling is red like a summer’s sunset.

Photo: Visit Stockholm

Categories: Travel info

Accessibility in the subway

Publish date: 14 June 2024

To ensure that travelers with disabilities reach their destination, the Stockholm Public Transportation system has an accessibility guarantee. Here's what you need to know.

Stockholms Lokaltrafik AB (the Stockholm Public Transport Company, or SL in short) has an accessibility guarantee to help travelers with disabilities reach their destination, should anything unforeseen happen. In short, this guarantee means that SL will help you to reach your destination or an alternative station where you can continue your travel.

If you feel like the accessibility guarantee applies to your situation you can call SL’s customer support at +46 20 120 20 22 or send a text message to +46 70 256 46 81. You can also ask any of SL’s station personnel for help.

Important note: The lines of Roslagsbanan, Nockebybanan, and Saltsjöbanan are not covered by the accessibility guarantee.