Accessibility in the subway
Publish date: 16 August 2023
Stockholms Lokaltrafik AB (the Stockholm Public Transport Company, or SL in short) has an accessibility guarantee in place to help travelers with disabilities reach their destination, should anything unforeseen happen. In short, this guarantee means that SL will help you to reach your destination or an alternative station where you can continue your travel.
If you feel like the accessibility guarantee applies to your situation you can call SL’s customer support at +46 20 120 20 22 or send a text message to +46 70 256 46 81. You can also ask any of SL’s station personnel for help.
Important note: The lines of Roslagsbanan, Nockebybanan, and Saltsjöbanan are not covered by the accessibility guarantee.