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Stockholm City Bikes
(83)

Stockholm City Bikes

Buy a three-day or season pass at the Stockholm Tourist Centre or on the web and borrow a bike from 70 sites around the city from April to October.

Comments (7)
Alexey St.-Petersburg 10/3/2011 9:25 AM
Pay money and get no bike

Me and my wife bought two 3 days cards. We used the cards for several hours and then one of them stopped working. I called Customer Service and a customer service specialist told that most likely the card was locked, but she could do nothing. She recommended me to try once again the next day. Then I contacted Stockholm City Bikes and asked for the refund, but got the following reply: "Must have been a problem with the station nr 36 where you return the bike so it does not re-registered. When you then call our customer service they can`t help you. You must wait until the bike re-registered. If you are unhappy with the card purchased at our retailers, you must contact them but you can not get any refund if the card is used. Regards Anette Stenman Stockholm City Bikes." As a result I paid money for the service which did not work, customer service was not helpful and Stockholm City Bikes refused to refund.

Jim A Minnetonka, MN 9/6/2011 7:44 AM
What a great value, BUT buyer beware

Three of us used the 3 day pass in early Sept. What a great way to see Stockholm!!! And for about $ 30 USD per bike. Upsides; the check spots were in reasonably convenient locations, the bikes were easy to adjust and operate (3 speed shifting) , and the check-out and check-in worked about 90% of the time.
Downsides;Poor Equipment conditions. In about 40% of rentals, we needed to return the bike because it was inoperable. Soft or flat tires, badly adjuäksted shifters, or seat stems that were over-greased, and would slip down, or broken adjustment seat levers.
Once our card locked out after trying 3 inoperable bikes. Another time the software didn't register our bike as returned. Customer service was friendly.

Still, this is THE best way to see Stockholm's central city. Bring a simple bike lock with yourself, and you'll be fully free to view all tourist sites. Täk Tak!

JP New York NY 8/15/2011 10:23 PM
Not a good system

I agree with the comments above. The bikes are very difficult to locate and once I found a station, 50% of the time there were no bikes available.

Kanuk Canada 8/15/2011 3:25 PM
Great idea - bad implementation

The bike stands are very hard to find as they are hidden between two advertising posters. When you want a bike there are none there and when you need to drop it off at a tourist spot the slots are all full. Probably good for residents but we wasted more time looking for the bikes then they saved riding. Just rent from a real company - you'll be much happier!

arnaud paris 8/9/2011 12:58 PM
not enough bike

it could be difficult sometimes to find bikes... walking a long time, hoping a lot... sometime the machine doesn't work and sometimes you never find the parking (wrong adress on the map?), but when you find one really beautiful way to discover stockholm ! so not enough bike

Ray Montreal 8/3/2011 9:21 PM
Refund or extension

Today the bikes were unavailable till late afternoon. Should our 3day passes be extended one day? Thank you

Edward Shanner London 5/21/2011 11:00 PM
Ask for the three-day card at the front desk at your hotel

I stayed at Clarion Hotel Stockholm and I bought my bike card at the reception. Look at Stockholm City Bikes webpage for a list of hotels & hostels offering bike cards.

Address:
Stockholm City Bikes
59.3323118.07371
11147 Stockholm Sweden
Telephone number: +46(0)77-444 24 24

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